Health & Well-Being

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Bereavement

After experiencing the death of a loved one you might find it difficult to adjust.  Grief can have a massive impact and you may find that you need some support. In addition to the Marjon Counselling Centre (which you can access by emailing studentsupport@marjon.ac.uk) the below are a number of support agencies that can help.

Bereavement Advice Centre

The Bereavement Advice Centre provides helpful practical advice on what to when someone dies. Opening hours:

Monday to Friday from 09:00 to 17:00, except bank holidays

Telephone: 0800 634 9494

Bereavement UK

Bereavement UK aim to provide people with bereavement support and information when you need it, 24 hours a day 365 days a year.

Email for support: support@bereavement.co.uk

Cruse Bereavement Care

Cruse Bereavement Care offers support, advice and information to people who are struggling with the death of a loved one and are in need of additional specialist help. They offer telephone, email and face-to-face support to people of all ages.

Monday and Friday from 09:30 to 17:00, except bank holidays

Tuesday, Wednesday and Thursday from 09:30 to 20:00

Telephone: 0844 477 9400

Email address: helpline@cruse.org.uk 

Child Death Helpline

The Child Death Helpline is staffed by bereaved parents trained to support others going through a similar experience. The helpline is there for anyone that has been affected by the death of a child. Opening hours are:

Monday to Friday from 10:00 to 13:00

Tuesdays & Wednesdays from 13:00 to 16:00

Every Evening from 19:00 to 22:00

Telephone: 0800 282 986 or 0808 800 6019

Pregnancy Choices Directory

Pregnancy Choices Directory provides people with support and information about all aspects of pregnancy, including miscarriages and abortion. They provide specific counselling for dealing with pregnancy, pre- and post-abortion, miscarriage, adoption and baby loss.

Telephone: 07826 715 377

The Miscarriage Association

The Miscarriage Association provide advice and information for people pre-and post-abortion. They have advice pages designed specifically for young people and provide a helpline to support people in understanding and dealing with the bereavement. Opening hours:

Monday to Friday from 09:00 to 16:00

Telephone: 01924 200799

Survivors of Bereavement by Suicide

UK-SOBS is a national charity that is dedicated supporting adults who have been bereaved by suicide. They offer support via email and in support groups. Opening hours:

Every day from 09:00 to 21:00

Telephone: 0300 111 5065

The Harbour

The Harbour are a charity who deliver professional counselling, free of charge, to people affected by life-threatening illnesses, or who have been bereaved through illness.

Telephone: 0117 925 9348

Samaritans

Samaritans provide confidential emotional support for anyone in need, no matter what you are experiencing. They can help you explore your options, understand your problems, or just be there to listen. The number is free from landlines and mobiles and does not show up on phone bills.

Telephone: 116 123
Email: jo@samaritans.org  

Address: 20 Oxford Place, Plymouth, PL1 5AJ (Please check their website for opening hours

Bullying

Bullying can happen anywhere, at anytime in a persons life, and be about anything.

If you are being bullied by another student and want to talk to someone about it, you can book into a Well-being Signposting Service appointment.

To book a 30 minute appointment email:
studentsupport@marjon.ac.uk

Listed below are external support providers/agencies  who can offer help/support: 

Bullying UK

Bullying UK is a charity dedicated to supporting those who are experiencing bullying in the home, in education or in the workplace. They have a confidential helpline as well as a live online chat service. Opening hours:

Monday to Friday from 09:00 to 21:00

Saturday & Sunday from 10:00 to 15:00

Telephone: 0808 800 2222

National Bullying Helpline

The National Bullying Helpline is the leading UK anti-bullying helpline dedicated to stamping out bullying and helping those who are, or have been bullied. This includes bullying in the workplace, at home, in the community and in education, face-to-face or on the internet/mobile phones. Opening hours:

09:00-17:00 every day

Telephone: 0845 22 55 787 Telephone: 01752 206626
Address: 14-16 Union Street, Plymouth, PL1 2SR (please call for opening hours)

Samaritans

The Samaritans provide confidential support. They are available 24 hours a day, 365 days a year.
Telephone: 116 123
Email: jo@samaritans.org
Address: 20 Oxford Place, Plymouth, PL1 5AJ (Please check their website for opening hours)

Emergencies

In case of illness or injury you can contact one one of the following helplines below.

Call 999

Call 999 in a medical emergency. That is when someone is seriously ill or injured and their life is at risk. You will need to provide the operator with details of your situation. If you need urgent medical attention, an ambulance will be dispatched to take you to a hospital Accident and Emergency (A&E) department. If you are on campus you must also ring 22 22 to let Main Reception know where the emergency is – they can also send a First Aider if necessary.

Minor injuries unit (MIU)

A MIU can advise, assess and treat you for minor injuries and ailments such as cuts, bruises, strains and sprains.  Plymouth’s Minor Injuries Unit is based at the Cumberland Centre, Damerel Close, Devonport. No appointment is necessary. Patients are seen on a first come first served basis. The Centre is open 7 days a week (including Bank Holidays) from 9am to 5.30pm.
Telephone: 0845 155 8003

Derriford Hospital emergency department

The Emergency Department is located at Derriford Hospital and is open 24 hours a day, 7 days a week for anyone seeking healthcare for an urgent medical problem related to an accident or illness. It is a walk-in service so you do not need an appointment. The Emergency Department can be very busy and should be used only by those seeking emergency medical attention. It should not be used instead of your GP, as many more minor or older problems are better treated by your own doctor.

Doctor

If you are living on campus you will need to register with a doctor.  If you do not and become ill whilst living at Marjon you will have difficulty in being seen. Marjon has good relations with Elm Surgery so why not take a few minutes and register now.
Telephone: 01752 776772
Website: www.elmsurgery.co.uk/

If not you can use NHS Direct to find other local GP services.

Out of Hours Doctor

Devon Doctors provides urgent out of hours service to registered, unregistered and visitors to the country.
Telephone: 0845 6710 270
Website: www.devondoctors.co.uk

REI – Eye Services 

Anyone needing emergency eye care should call the Telephone Triage Number on 01752 439330 which is covered:

Monday- Friday 8am- 6.45pm
Saturday, Sunday and Bank Holidays 8.30 am-1.45pm

Outside of these hours patients with an eye emergency or sight threatening conditions should visit either their local Minor Injury Unit, out of hours Doctor Service, contact the NHS 111 or visit A&E (Derriford Hospital).

Dentist

Emergency dental treatment for unregistered patients is available at Plymouth’s Dental Access Centre.
Telephone: 0845 155 8070

Health FAQs

The following will provide you with some useful information across a number of health-related questions as well as resources and links to important services.

Where can I get medical advice?

NHS Direct/NHS 111 is the non-emergency telephone line which provides immediate assistance from highly trained advisors. They will ask you a series of questions about your symptoms, provide medical advice and direct you to the most appropriate medical care. The NHS 111 phone line is open 24 hours a day, 365 days a year and calls are free from landlines and mobiles.

Do I need vaccinations before starting University?

We strongly recommend that you have the following vaccinations before starting at Marjon:

  • Meningitis
  • MMR

Please speak with your GP to arrange your vaccination.

What is current cost of prescriptions?

The current prescription charge is £8.20 per item. You may be eligible for free prescriptions. For details on eligibility for free prescriptions, please see the NHS website.

Where can I find my local pharmacy?

If you are suffering from a common health problem (for example, a cold) you can visit a local pharmacy and speak confidentially to a pharmacist. The pharmacist can provide general advice on health issues and suitable medication.

You can find your nearest pharmacy on the NHS website.

Where’s the nearest walk in centre?

Walk-in Centre’s provide access to healthcare advice and treatment for minor illnesses and injuries. You do not need to pre-register or make an appointment in advance.

The nearest walk-in Centre to Marjon is the Cumberland Centre, Damerell Close, PL1 4JZ. You can telephone them on 01752 434390.

Where can I find a local dentist?

Some dental practices in the UK provide NHS treatment but many do not. You should ask your dentist if they accept NHS patients. If you already have a GP then your dentist will contact your GP to confirm your NHS entitlement. If accepted, your dentist will ask you for the NHS number on your medical card. Even if you are entitled to NHS treatment, you may still need to contribute towards the cost of your dental treatment. If you are not entitled to NHS treatment, or the dentist you choose does not take NHS patients, you will need to meet full cost of your treatment.

You can find your nearest dentist on the NHS website.

Where can I find my local opticians?

You will normally need to pay for an eye test, and if you need glasses or contact lenses, the optician will give you a prescription. The cost of frames and lenses vary greatly.

You can find your nearest optician on the NHS website.

I’m thinking of travelling during my summer break, how do I get these vaccinations sorted?

Please speak with your GP in the first instance, allowing plenty of time before your trip starts, to ensure you get can any vaccinations you need.

Mental Health

If you feel that you are struggling to cope don’t keep it to yourself.  Talking to someone, such as a friend, doctor or professional may bring you a sense of relief.

Here at Plymouth Marjon University we can offer you support through a range of services, contained below.

Well-being Signposting Service

Well-being Signposting is a service where you book in for an initial 30 minute appointment with Student Support. During this time you will meet with an appropriate member of staff who will discuss your current situation with you, and then will refer you onto (for example) the Student Counsellor, the Disability & Inclusion Advice Service, Student Funding Advice or another appropriate service/professional either internal or external to the University.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

You can contact the Chaplaincy:
Telephone: 01752 636700 Ext 2047
Email: mparkman@marjon.ac.uk  

However, there are also a range of external sources of support available. Please click here for the Mental Health Resources Pack .

 You can also find a selection of support listed below:

NHS 111 / NHS Direct

NHS Direct provide fast medical help or advice for situations that are not life-threatening. Lines are open 24 hours a day, 365 days a year.
Telephone: 111

Samaritans

The Samaritans provide confidential support for those experiencing distress or despair. They are available 24 hours a day, 365 days a year.
Telephone: 116 123
Email: jo@samaritans.org 
Website: samaritans.org 
Address: 20 Oxford Place, Plymouth, PL1 5AJ (Please check their website for opening hours)

Useful online NHS resources:

Mind

Mind provides information on mental health, including:

  • Types of mental health problems
  • Where to get help
  • Medication and alternative treatments
  • Advocacy

Their lines are open 9am – 6pm Monday to Friday (except bank holidays).
Telephone: 0300 123 3393
Email: info@mind.org.uk
Text: 86463

Elefriends

Elefriends is a supportive online community where you can be yourself.  It is a safe place to listen, share and be heard.

CALM

CALM is available to men experiencing distressing thoughts and feelings. Their lines are open from 5pm–midnight, 365 days a year. They also have a web chat service from 5pm – midnight every day.
Telephone: 0800 58 58 58

SANEline

The SANEline offers emotional support and information to anyone affected by mental illness, including family, friends and carers from 4:30pm – 10:30pm, 365 days a year.
Telephone: 0300 304 7000

Students Against Depression

Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking.

The Blurt Foundation

The Blurt Foundation is a website and foundation dedicated to helping those affected by depression. This includes resources, support and guidance.

The Zone

The Zone offers a range of information, advice, counselling and support services to 13 – 25 year olds. They run a Drop In service 6 days a week.
Telephone: 01752 206626
Address: 14-16 Union Street, Plymouth, PL1 2SR (please call for opening hours)

Papyrus (HOPELineUK)

Papyrus is the national UK charity dedicated to the prevention of young suicide. They offer confidential help, advice and support specifically for people aged up to 35. Their opening hours are Mon-Fri 10am-10pm, Weekends 2pm-10pm, Bank holidays 2pm-5pm.
Telephone: 0800 068 4141
Text: 07786 209697
Email: pat@papyrus-uk.org

Campaigns

Conversations about mental health have the power to change lives #TimeToTalk

Self Assessments

You can use these self-assessments to help you reflect and examine how you are feeling, what you are thinking and how this is affecting your behaviour and actions.

They are NOT to be used as a diagnostic tool.

Mental Well-Being

Sleep

  • Do you have a sleep problem?

Smoking

  • Check your smoking

Alcohol

  • How risking is your drinking?
  • Are you Drinking too much?
  • Are you addicted to Alcohol?

Drugs

  • Do I have a drug problem?
  • Cannabis use Self-Assessment

Healthy Eating

  • How Healthy is your heart?
  • Do I have an eating disorder?
  • Know Your Risk of Type 2 Diabetes

Women

  • Heavy periods Self-Assessment
  • Fertility Self-Assessment
  • How to Check Your Breasts

Men

  • How strong is your mind?
  • ED
  • How to Check Your Testicles

Skin

  • Mole Self- Assessment

Sexual Health

Contraception is free for most people in the UK.

Contraceptive methods protect against pregnancy.  Most methods of contraception won’t protect you against catching or passing on a Sexually Transmitted Infection (STI).  Condoms are the only method that protect against both STIs and pregnancy.

Accessing contraceptives and STI testing:

  • You can visit your local GP. If you do not yet have a GP you can find your nearest service on the NHS choices website.
  • The nearest genitourinary medicine (GUM) clinic is located at Derriford hospital. All their tests and treatments are free. Call 01752 431124 for an appointment. Alternatively there you can access their walk in and wait clinic which runs Monday to Friday between 8:30am – 10:30am. Please click HERE to visit their website for further information.
  • If you are 25 or under you can access The Zone for free sexual health advice, STI testing (via your SHiP) and contraception.  Please check the website for times these services are available or call 01752 206626.

Types of STIs

Sexually transmitted infections (STIs) are passed from one person to another through unprotected sex or genital contact. Types of STIs include:

  • Chlamydia
  • Genital warts
  • Genital Herpes
  • Gonorrhoea
  • Syphilis
  • HIV
  • Trichomoniasis
  • Pubic lice
  • Scabies

If you would like to know more about these STIs including symptoms and how they are treated please visit the NHS choices website.

General guidance on sexual health can be found on the NHS website.

More information

Access further information about sleep quality below.

The Sleep Council provides excellent advice for effectively managing your sleep cycle, which can in turn have a significant positive effect on mental health and lowering stress levels.

Twitter – @TheSleepCouncil