Turnitin and Office 365/Office online

This is important information for those students making online submissions who use Word Online via their web browser to create their submission document. It does not apply to those who create documents with a local installation of Office 2013 or 2010 on their computer.

In order to submit a document when using Word Online you first need to save a local copy to upload it via LearningSpace.

Please do not choose the “Download a copy” option. This file will most likely fail to submit correctly. Instead choose the “Download as PDF” option and submit that file. This is due to a bug in Turnitin. The problem is not unique to our university, it affects many institutions across the country. Having identified the problem we are all now waiting for Turnitin to provide a fix.


Until then, please avoid submitting documents saved from Word Online in .docx format. Always save them as PDF files. We have not been able to test the result where files are created using Microsoft Office as an app on an iPad or Android device but we believe it would be prudent to save as PDF in those cases as well.

Check that your e-Submission was successful

Turnitin will let you know that your submission successfully uploaded and you will also receive email confirmation of this, but it is always a good idea to check what you have uploaded to make sure that you have uploaded the correct file and that it is displayed in a readable format.

To check your submitted work, click on the assignment title.  Your assignment will open in the browser for you to view. When you have finished, close the window by clicking on the cross (top right hand side of the page)

Watch the video below to see this in action

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Helen Baker

Head of Digital Innovation

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