Online learning FAQs for Students

How do I contact staff?

Academic staff and support staff can be contacted through the normal routes e.g. Emails but additionally you can use Microsoft Teams to have remote meetings and conversations. You should make sure you have teams installed on a device you will be using – there are mobile and desktop versions available and login with your normal Marjon details. Have a look at the resources available for getting started with Microsoft teams.

How do I access online seminars/meetings through Teams?

Your academic members of staff will contact you about online sessions that are happening. They may do this through your LearningSpace page or via email. You should make sure to check both regularly for updates. You can access your webmail for your emails from this link – https://outlook.office365.com/owa/marjon.ac.uk or from LS and the Marjon mobile app.

If you are having a session through Teams you will be sent a link to join the meeting. When you click on this it will open the meeting in either a browser or the app if you have it installed and will let you join the meeting. You should make sure you have a microphone and webcam.

How do I access online lessons through Panopto?

If you are having an online lesson through Panopto you can access this from the REPLAY block on your module page during the time the session is taking place. You will be able to ask questions and add notes to the live session for your lecturer to see.

How will I be contacted?

You will be contacted through the normal methods of Email, Module page news forum posts and additionally through Microsoft Teams, general notices will also go out on the Hub and through the Marjon Mobile app. Make sure you have installed all the appropriate apps onto your devices you will be working from at home so that we can stay in touch with you.

How do I access my files from home?

Have a look at our guide for accessing resources and services from home – https://sites.marjon.ac.uk/elearninghelp/2020/03/12/off-campus-access-for-students/

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Helen Baker

Head of Digital Innovation

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