[Note: classroom computers may not be updated with this update – please check with Computing Services, if you have any concerns]
Recently, Microsoft updated the location of where Teams recordings are stored from Microsoft Stream to the team SharePoint site. We believe that this has caused an intermittent issue with some module teams and recordings made. The issue shows the recording with an error message, as below.
We would highly recommend that you download any recordings with the above error message and upload them to the module Panopto Replay block before the expiry date elapses.
How to resolve the above issue
To fix this issue, you will need to ensure you follow the steps provided below:
1. Visit the teams channel where you are receiving the error message as above
2. At the top of the Teams space, click on ‘File’
3. Click on ‘New’ and select ‘Folder’
4. Enter the following name as below ‘Recordings’ (note this must be exactly the same)
5. Click on ‘Create’
This should fix any subsequent issues with recordings and they should record and be accessible to students in both the Teams channel chat and the files area.
Below screenshot shows recording without the error:
Watch a video tutorial to find out more
