I need help

Call 999 in a medical emergency. That is when someone is seriously ill or injured and their life is at risk. You will need to provide the operator with details of your situation. If you need urgent medical attention, an ambulance will be dispatched to take you to a hospital Accident and Emergency (A&E) department. If you are on campus you must also ring 22 22 to let Main Reception know where the emergency is – they can also send a First Aider if necessary.

Derriford Hospital Emergency Department

The Emergency Department is located at Derriford Hospital and is open 24 hours a day, 7 days a week for anyone seeking healthcare for an urgent medical problem related to an accident or illness.

It is a walk-in service so you do not need an appointment.

The Emergency Department can be very busy and should be used only by those seeking emergency medical attention.

It should not be used instead of your GP, as many more minor or older problems are better treated by your own doctor.


Whatever you are going through you can contact the Samaritans, they are available 24 hours a day, 365 days a year:

Call: 116 123

Email: jo@samaritans.org

Write to: Chris, Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA


If you are struggling to cope contact the SHOUT team by texting ‘SHOUT’ to 85258

Or visit the shout website

Minor injuries unit (MIU)

A MIU can advise, assess and treat you for minor injuries and ailments such as cuts, bruises, strains and sprains. 

Plymouth’s Minor Injuries Unit is based at the Cumberland Centre, Damerel Close, Devonport.

No appointment is necessary. Patients are seen on a first come first served basis.

The Centre is open 7 days a week (including Bank Holidays) from 9am to 5.30pm.

Telephone: 0845 155 8003

Out of Hours Doctor

Devon Doctors provides urgent out of hours service to registered, unregistered and visitors to the country, you can telephone them on: 0845 6710 270 or visit the website.

REI - Eye Services

Anyone needing emergency eye care should call the Telephone Triage Number on 01752 439330 

This is covered:

Monday- Friday 8am- 6.45pm
Saturday, Sunday and Bank Holidays 8.30 am-1.45pm

Outside of these hours patients with an eye emergency or sight threatening conditions should visit either their local Minor Injury Unit, out of hours Doctor Service, contact the NHS 111 or visit A&E (Derriford Hospital).


Emergency dental treatment for unregistered patients is available at Plymouth’s Dental Access Centre.

Telephone: 0845 155 8070