Here are some tips from other managers and coaches on how to help staff to learn: 

• Listen to your staff, respond to their interests and open yourself to learn from them instead of taking a paternalistic approach 
• Be enthusiastic yourself, use humor and a smile 
• Create an open feedback culture and focus on giving positive feedback 
• Create a safe environment for your staff to try and learn 
• Show results and refer to successful experiences 
• Use images and videos and limit the amount of text