Who to Talk To

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These pages contain useful information about Accommodation, Care Leavers & Estranged Students, Chaplaincy, Looking After Someone, Exam Stress, Futures, You Life. Your Career, Health & Well-being, Marjon Student Union, Mature Students, Money Matters, Resident Life, Safeguarding and Student Support.

Click on the different tabs below to expand more information.

Accommodation

The accommodation service provides students with University approved accommodation on campus or with Homestay. Find out more information about accommodation by visiting the Accommodation page.

For any advice around accommodation on campus please contact the staff on the Information Hub.

Telephone: 01752 636700

Email: accommodation@marjon.ac.uk 

Care Leavers & Estranged Students

If you are student who is estranged from your parents or guardians and are concerned about studying without the support of a family network please contact Student Funding Advice in Student Support. They can offer advice and guidance for applying for independent status from Student Finance England, assess whether you might be eligible for a Care Leavers or Estranged Student Bursary and help with other financial concerns.  You may also wish to visit www.standalone.org.uk which is a charity that offers support and guidance for estrangement.

Visit the Care Leavers Information pages to find out more

Chaplaincy

Found in the middle of the Quad, Marjon Chaplaincy offers care, time and support to all students. We mostly work on a drop in basis and there are multiple staff here Monday-Friday who will get to know you, listen to you and probably make you a cuppa.

If you would like to book an appointment to talk then email our University Chaplain Michelle Parkman at mparkman@marjon.ac.uk

The Chaplaincy is staffed by people with lots of experience of supporting people in crisis or with general on-going difficulties. We will normally work alongside other supportive groups (Counselling/Student Support/Student Union/GPs) to give you a space and community in which to hang out, make friends and heal. Sometimes this is with mental health support, including self-harm, anxiety and depression. Sometimes it’s trying to figure out issues of identity or sometimes just to be listened to.

Most students who use our service don’t consider themselves ‘religious’ but others desire prayer and spiritual counsel. The staff here are all Christians and able to support anyone, however if you would like to speak to an advisor from a different faith tradition, then we can put you in touch too.

Basically, if you’re here, then we’re here for you.

Visit the the Chaplaincy’s Facebook Page for more information.

Visit the Chaplaincy’s Web pages for more information. 

Visit the Marjon Christian Union Facebook Page for more information. 

Do You Look After Someone?

Do you look after someone who couldn’t manage without your help?

If you’re over 18 and look after a partner, family member or friend with an illness or disability, an organisation called Caring for Carers can provide support for you.

You can ask for a free Carer’s assessment to look at how caring affects you and the sort of help you need – go to www.improvinglivesplymouth.org.uk for more information or e-mail: caringforcarers@improvinglivesplymouth.org.uk to request an assessment. Don’t worry if you don’t live in Plymouth as they will also direct you to your local services and what they can do for you.

Exam Stress

Nearly everyone gets stressed in the run up to and during exams. However it’s important not to let it get out of control.

We hope that the following links can provide you with some helpful guidance and tips to get you through those stressful months:

However, if you are finding everything is getting on top of you, there are plenty of people/services on campus (and off campus) that you can talk to:

  • Well-being Signposting Service – To book an initial 30 minute appointment, just email studentsupport@marjon.ac.uk or call 01752 636891. This is a safe listening space and a place to get initial information about other support, both within the university and externally.
  • The Chaplaincy Listening Post – you can drop-in anytime, Monday to Friday, and speak to Michelle. To make an appointment then you just need to email mparkman@marjon.ac.uk.
  • Student Counselling – there is a short waiting list and generally students are asked to make use of the Well-being Signposting Service and Chaplaincy Listening Post in the first instance. However, if you have had counselling before and are sure this is the best way forward for you, please email counselling@marjon.ac.uk.
  • Online – check out the full range of resources in the this Marjon Handbook!

Futures. Your Life. Your Career

Futures logoFind out more, by visiting the Futures Information pages 

Our hands-on employability team – Futures- is here to make sure that your university experience is just the beginning of your successful future. Offering students enriching career, travel, volunteer, enterprise and professional development opportunities, the team works hard to make sure our University consistently turns out highly employable, capable, accomplished graduates. Activities run year round so keep an eye on our Facebook and Twitter pages.

We’re here to support you, so feel free to call in or email us to organise a formal meeting. Our impartial service is here for prospective students, current students and recent graduates for up to three years after graduation.

To make an appointment please email futures@marjon.ac.uk – The office is open from 9-1pm, 2-4pm Monday to Friday.

For our up-to-date workshop programme and 24/7 information and resources on personal and career development check-out Futures’ online portal or scan the QR code.

QR code

Health & Well-being

Good Health & Well-being are important for us.

To find out more, visit our Health & Well-being pages

However sometimes during life, events can happen which affect this.

Most importantly: Please ensure you Register with a Doctor. We have a strong working partnership with our local doctors practice, Elm Surgery (though it is a students choice which GP they choose to register with). We encourage students who are living on campus or moving to the immediate vicinity to register with a GP on arrival. You can contact Elm Surgery on 01752 776772 (24 hrs) or by email via elm.surgery@nhs.net or you can use NHS Direct to find other local GP services.

Do you have queries about your Well-being?

Would you like to make changes to your lifestyle?

The Well-being Signposting Service will refer you to appropriate information, guidance and support.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

Click for guidance from the NHS on Student Health

Click for our frequently asked question page

On campus and want some Well-being leaflets/resources?

Please head for the wooden bookshelf and circular leaflet holder just outside our main meeting rooms in the Student Hub/West Block.

Marjon Student Union

Marjon Student Union provides a wide range of services and represents all students.

studentsGeofferystudent union logo

Mature Students

Returning to study as a mature student can be a little daunting for a variety of reasons. However, there is plenty of support on hand to help you achieve your academic goals.

Check out the Academic Matters and Study Success pages in Student Handbook for  tips and information that will help you in your studies. The links below may also be useful:

Financial support – http://www.marjon.ac.uk/student-life/student-support-/student-funding-advice/

Need to talk to someone? 

Well-being Signposting Service

Well-being Signposting is a service where you book in for an initial 30 minute appointment with Student Support. During this time you will meet with an appropriate member of staff who will discuss your current situation with you, and then will refer you onto (for example) the Student Counselor, the Disability & Inclusion Advice Service, Student Funding Advice or another appropriate service/professional either internal or external to the University.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

Out of Hours On Campus Support : 2222

Money Matters

These pages provide a range of information around fees, funding and related advice as well as a helpful FAQ section.

If you need any further information please also refer to the Student Funding Advice section of the Student Handbook, email: studentfunding@marjon.ac.uk / studentsupport@marjon.ac.uk or phone 01752 636891

To find out more, please visit our Money Matters pages (add new page)

Resident Life

Resident Life

Campus is the perfect place to make friends, study and make use of the amazing facilities that Marjon has to offer. Make the most of having everything in one place by visiting the gym, Barjon or grabbing a bite to eat in the Grandstand or Hub restaurant.

Looking after you

The village and halls have their own Resident Student Assistants (RSAs) to help with any concerns and settling in.

Resident Life Co-ordinators

We are here to support the welfare of the students who live on campus, if you have any questions or queries then feel free to contact us via email- we can help to put you in contact with the relevant support.

Contact us by email:

Sophie Corner- scorner@marjon.ac.uk
Matt Hulbert- mhulbert@marjon.ac.uk

We aim to cover the working week between us so send an email and we will get back to you as soon as we can.

Safeguarding

The University’s Safeguarding Policy aims to protect children and vulnerable adults from harm, including the risk of being drawn into terrorism.

This section contains documents and resources relating to the Government’s ‘Prevent’ agenda and safeguarding the welfare of children and vulnerable adults. Documents contained here include Marjon’s:

The ‘Prevent Duty’ refers to Section 26 of the 2015 Counter-Terrorism and Security Act which contains a duty on Universities to have ‘due regard to the need to prevent people from being drawn into terrorism’.

Whilst the Home Affairs Committee (2012) stated there is less of a direct link between University education and terrorist activity than previously thought, it remains part of this University’s duty of care to safeguard members of its community from being steered into a rigid and narrow ideology that is intolerant of diversity and leaves them vulnerable to future radicalisation.

If staff are concerned about a students behaviour they can be referred onto the Student Welfare Concern Group though the internal Student Welfare Concern Form.

If students are concerned about a friends behaviour then please visit the referral service to the Student Welfare Concern Group. Alternatively students can arrange to talk to someone through the Well-being signposting service.

Well-being Signposting Service

Well-being Signposting is a service where you book in for an initial 30 minute appointment with Student Support. During this time you will meet with an appropriate member of staff who will discuss your current situation with you, and then will refer you onto (for example) the Student Counselor, the Disability & Inclusion Advice Service, Student Funding Advice or another appropriate service/professional either internal or external to the University.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

Out of Hours On Campus Support : 2222

Student Support

To find out more, please visit our Student Support Information pages

Student Support is here to help students achieve their academic goals. Our aim is to work proactively with students to promote and maintain well-being across every aspect of students’ lives and especially when an unexpected event upsets that balance.

If you are on campus and want to make an initial enquiry in person regarding Student Supports services, please visit the Information Hub (at the University’s Main Entrance).

Student Support can be contacted directly:

Telephone: 01752 636891
Email: studentsupport@marjon.ac.uk

For pre-booked appointments and scheduled drop-ins with Student Support staff:

We are located: West Block, next to the Student Hub

Staff are available for pre-booked appointments:

  • Monday – Friday: 9am – 5pm

Student Support staff are also available outside these hours by prior arrangement.

N.B. We run a reduced service outside of term time.

The team comprises:

Academic Advice

Counselling

DIAS – Disability & Inclusion Advice Service

Resident Life Coordinators and Resident Student Assistants

Student Funding Advice

Well-being Signposting Service

Student Support Wide Documents:

Domestic Abuse

It doesn’t matter how old you are, what gender you are, your ethnicity, sexuality or background – anyone can be a victim of domestic abuse.

What is Domestic Abuse?

There are different types of abuse. The most widely recognised abuse occurs in relationships, but the definition of abuse also covers abuse between family members. Abuse may be:

  • Physical
  • Sexual
  • Financial
  • Emotional

Visit the Domestic Abuse pages to find out more and available support

 

Sexual Harassment

What is Sexual Harassment?

Sexual harassment is unwanted behaviour of a sexual nature which:

  • violates your dignity
  • makes you feel intimidated, degraded or humiliated
  • creates a hostile or offensive environment

You don’t need to have previously objected to someone’s behaviour for it to be considered unwanted.

What’s the effect or intention behind the behaviour?

Sexual harassment is a form of unlawful discrimination under the Equality Act 2010. The law says it’s sexual harassment if the behaviour is either meant to, or has the effect of:

  • violating your dignity, or
  • creating an intimidating, hostile, degrading, humiliating or offensive environment

Sexual harassment

If you feel you have been/are being sexual harassed and want to talk to someone about it, you can book into a Well-being Signposting Service appointment.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

Listed below are support providers/agencies who can offer help/support: 


The Equality and Human Rights Commission

The Equality and Human Rights Commission is Great Britain’s national equality body and has been awarded an ‘A’ status as a National Human Rights Institution (NHRI) by the United Nations.

Our job is to help make Britain fairer. We do this by safeguarding and enforcing the laws that protect people’s rights to fairness, dignity and respect.

As a statutory non-departmental public body established by the Equality Act 2006, the Commission operates independently. We aim to be an expert and authoritative organisation that is a centre of excellence for evidence, analysis and equality and human rights law. We also aspire to be an essential point of contact for policy makers, public bodies and business.

Helpline England: 0845 604 6610

Helpline Scotland: 0845 604 5510

Helpline Wales: 0845 604 8810


Safeline

‘We will support you, listen to you, and most importantly – Believe in You.’

Safeline is a charity that can support you, providing a range of services, including their friendly helpline and online advisors, specialist legal support workers and local support groups where you can talk with others who have experienced similar harassment.

To speak to one of their helpline advisors, please call 0808 800 5008 today.


Victim Support

Victim Support – If you’ve been affected by a crime, victim support can give you the help you need to move forward. Their services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened.

You can contact us by:


Counselling Team

The Marjon Counselling team are all fully qualified, experienced counsellors who are accredited with the British Association for Counselling & Psychotherapy (BACP).

The service is confidential and independent of other administrative and academic structures of Marjon.

Initial enquiries should email: studentsupport@marjon.ac.uk, call 01752 636891, or complete a wellbeing self-referral form.

Leave a message on the answer machine and we will respond as soon as we can.

Sexual Violence

If you have been affected by Sexual Violence it can be extremely difficult to know what to do next and how to feel.  You are not at fault for what happened and you have a choice of what to do next.

Are you in immediate danger? If you are in immediate danger or seriously injured, you can call 999.

You should also try to find a safe space.  If you are unable to do so then you can call Campus Support by dialling 2222 from any campus landline, or 01752 636700 ext. 2222 from a mobile or external landline.

If you are not in immediate danger then please see the information below;

Students and staff can report something anonymously or get support from an adviser (either for themselves or on behalf of another person).

There are two ways you can report something…

Report Anonymously

Speak to an Adviser


If you have been affected by Sexual Violence and want to talk to someone about it, you can book into a Well-being Signposting Service appointment.

To book a 30 minute appointment, you can either fill in our Wellbeing Self-referral Form, or email studentsupport@marjon.ac.uk

Listed below are external support providers/agencies who can offer help/support: 


Plymouth SARC

The Plymouth SARC (Sexual Assault Referral Centre) provide 24 hour access to counselling and services including; a state of the art adult forensic facility, as well as access to support staff and medical services at any time of the day or night. This can be with or without the need for police involvement.

The new Plymouth SARC is located at Hawthorne House, a safe location in Estover.

Plymouth residents can access the full range of SARC services by calling 0300 3034626 or by using the quick online referral form.

All of their staff are specially trained to support anyone who experienced rape or sexual assault. This could have been recently or in the past. You will always be believed and treated with the utmost dignity and respect.


First Light

First Light is a charity supporting people in Cornwall, Devon and Wiltshire who have been affected by domestic abuse and sexual violence.  In 2017 Twelves Company and Skoodyha merged to become First Light.  They are independent of statutory agencies, including the Police, and every year we help thousands of men, women and children in the South West to lead safer lives, free from violence and abuse.

Devon, Cornwall & Isles of Scilly
Independent Sexual Violence Advisory Service (ISVA)

Helpline: 03458 12 12 12
Non-secure email: isva@firstlight.org.uk
Secure email: devonandcornwall.isva@firstlight.cjsm.net

Plymouth
Sexual Violence Therapy and Counselling Service

Helpline: 03458 12 12 12
Email: info@firstlight.org.uk